Privacy Policy

Privacy Policy - Oevaru Conference 2026

Last Updated: 28th January 2026

The National Centre for Mental Health (NCMH), Indira Gandhi Memorial Hospital (IGMH), Maldives ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you register for the Oevaru Conference 2026.

1. Information We Collect

When you register for the Oevaru Conference 2026, we collect the following information:

Registration Information:

  • First Name and Last Name
  • Email Address
  • Phone Number
  • Nationality
  • Gender
  • NCMH Staff ID (only if registering as NCMH Staff)

Payment Information:

  • Billing information (processed securely by Bank of Maldives)
  • Transaction records and order history

Important: We do NOT store your credit card numbers, CVV codes, or other payment card details. All payment processing is handled securely by Bank of Maldives (BML) payment gateway in compliance with Payment Card Industry Data Security Standards (PCI DSS).

2. How We Use Your Information

We use your personal information for the following purposes:

  • Processing your conference registration and payment
  • Sending you registration confirmation and receipt
  • Communicating important conference updates, schedule changes, or announcements
  • Providing access to conference sessions, workshops, and materials
  • Verifying NCMH staff eligibility (if applicable)
  • Complying with legal and regulatory requirements
  • Conference analytics

3. Legal Basis for Processing (GDPR Compliance)

We process your personal information based on:

  • Contract Performance: Processing your registration and providing conference access
  • Legitimate Interest: Communicating with you about the conference and improving our services
  • Consent: Sending you marketing communications (if you opt-in)

4. How We Protect Your Information

Security Measures:

  • All data transmission is encrypted using SSL/TLS protocols (HTTPS)
  • Payment card details are processed directly by Bank of Maldives using secure, PCI DSS-compliant systems
  • We do not store payment card information on our servers
  • Access to personal data is restricted to authorized personnel only
  • Access to personal data is restricted to authorized personnel only.
  • Appropriate technical and organisational measures are implemented to protect personal data against unauthorized access, disclosure, alteration, or loss.

Payment Security:

When you make a payment, you are redirected to Bank of Maldives' secure payment gateway. Your payment card information is transmitted directly to BML and is never stored on our servers. We only receive confirmation of successful or failed transactions along with a transaction reference number.

5. Data Sharing and Third Parties

We share your information only with trusted third parties necessary for conference operations:

  • Bank of Maldives (BML): For secure payment processing
  • Email Service Providers: For sending registration confirmations and updates

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Retention

We retain your personal information for:

  • Registration and payment records:  7 years for financial records
  • Marketing communications: Until you unsubscribe or withdraw consent
  • Conference access data: 12 months

7. Your Rights

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data (subject to legal obligations)
  • Right to Restrict Processing: Request limitation on how we use your data
  • Right to Data Portability: Request your data in a machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at:

  • Email: oevaru.cep@gmail.com
  • Phone: +960 7573635

8. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Maintain your session during registration
  • Remember your preferences
  • Analyze website traffic and usage patterns

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

9. Email Communications

We will send you:

  • Transactional Emails: Registration confirmations, payment receipts, conference updates (you cannot opt-out of these)
  • Marketing Emails: Future conference announcements, newsletters (you can opt-out anytime)

To unsubscribe from marketing emails, click the "unsubscribe" link in any email or contact us directly.

10. International Data Transfers

Your data is primarily stored and processed in the Maldives. If data is transferred internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

11. Children's Privacy

The Oevaru Conference is intended for professionals and researchers. We do not knowingly collect personal information from individuals under 18 years. If you are under this age, please do not register without parental/guardian consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

National Centre for Mental Health
Indira Gandhi Memorial Hospital
Malé, Maldives
Phone: +960 7573635
Email: oevaru.cep@gmail.com

 

14. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with:

  • Our organization using the contact information above
  • [RELEVANT DATA PROTECTION AUTHORITY IN MALDIVES]

By registering for the Oevaru Conference 2026, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal information as described herein.